Voxmemo Support
Voxmemo 1.0 runs on iPhone. Find answers below or write to us.
Recording
How do I start a recording?
Tap the green button. You can also start one from the Lock Screen with the Voxmemo widget.
Why does Voxmemo ask for microphone access?
To record your voice. Without it, recording is not possible. You can change it in Settings > Voxmemo.
Can I record a meeting?
Yes. Voxmemo records with your iPhone microphone, then you read back the timestamped transcript. Voxmemo does not join Zoom, Meet or Teams.
Transcription
How does transcription work?
While you are online, the transcript appears live as you speak. Audio is processed by Voxist servers hosted in Europe.
Which languages are supported?
French and English. You choose the spoken language before each recording. The app interface is also available in French and English.
Is the transcript perfect?
No. Always review the text, especially names and technical terms. In the Medical workspace, every transcript is a draft for the healthcare professional to review.
Offline
What happens without a network?
Voxmemo records the audio. When you are back online, open the note and tap "Transcribe now". Transcription does not run on the iPhone while offline. Recordings made from the Lock Screen are transcribed automatically the next time you open the app online.
Find and export
How do I find a note?
Use search (titles and the start of transcripts) or filter by type: notes, meetings, field, medical.
How do I copy or export?
Copy the transcript text, or export the audio, from the note.
Deleting your data
How do I delete a note?
Delete it from the list or the note. It stays in Trash for 30 days, then it is erased. You can restore it or delete it permanently before then.
Are my notes stored on a server?
Your notes are stored on your iPhone. For transcription, audio is sent to Voxist servers in Europe. Uninstalling the app removes the notes from the iPhone.
How do I exercise my rights (access, erasure)?
Write to support@voxist.com.
Medical
Voxmemo is not a medical device.
Contact
support@voxist.com. Please include your iPhone model, iOS version and the Voxmemo version (in the app settings).